Introduction of eMPF Platform


The eMPF Platform serves as a one-stop electronic platform service, standardizing, streamlining, and automating the administrative work of various mandatory provident fund (“MPF”) schemes, thereby improving operational efficiency. This facilitates employers and members participating in MPF schemes to manage their MPF accounts in a more convenient manner through the eMPF web portal or the eMPF mobile application.

Get Ready for eMPF

The eMPF Platform began operation on 26 June 2024. For MPF schemes in the market, relevant information will be migrated from the trustees systems to the eMPF Platform by phases in ascending order based on the value of MPF assets managed by the relevant schemes trustee. For details relating to the onboarding time of different MPF schemes to the eMPF Platform (including the latest schedule), please visit the website of the eMPF Platform.


Employers and members of the MPF scheme are advised to pay attention to the communication pack issued by the trustee. You must carefully review the important information in the communication pack which contains the onboarding date, a detailed description of the registration and account opening procedures for the eMPF Platform, as well as other relevant details. Please properly keep the communication pack for future reference. At this stage, you do not need to pre-register for the eMPF Platform. After receiving the communication pack from the trustee, you can proceed to register for the eMPF Platform from the date specified in the notice and experience the new one-stop electronic MPF management service.

6 Steps to Prepare for the eMPF Platform

Step 1: Take note of the onboarding schedule of MPF schemes

Step 2: Receive communication pack from the trustee

Step 3: Proceed with registration

Step 4: Activate procedure

Step 5: Complete basic setting

Step 6: Understand MPF contribution flow (if applicable)

Overview of eMPF Platform Functions

Employer

Through the one-stop electronic platform, employers can register new employees for participation of MPF scheme, make contributions and handle other MPF-related matters. This improves the accuracy and efficiency of MPF administration work.


Member

Members can access and manage all MPF accounts through one single platform. Apart from being able to review overall MPF performance, the eMPF Platform also provides support for online submissions of various requests such as fund switching, transfer and benefits withdrawal. No more paper forms and signatures are required.


Professional Team


Our professional team makes every effort to assist you in transitioning smoothly to the eMPF Platform. We maintain contact with MPF employers and members through various channels, and organizes free online and/or in-person seminars to share information on key features and relevant details of the eMPF Platform. Additionally, we are working closely with our business partners to provide comprehensive support, so as to facilitate everyone to seamlessly enter the new era of MPF. If you have any questions about the eMPF Platform, you are welcome to contact us at any time.

Handle MPF for Others

If you would like to assist others to prepare MPF online applications, you may do so by accessing the eMPF Assistant Portal (available as web portal only). You may register MPF account for scheme members, consolidate personal account, make MPF transfers under Employee Choice Arrangements (ECA), transfer Tax-Deductible Voluntary Contributions (TVC) or register MPF scheme for employer.

eMPF Platform Seminar Schedule

Useful Link

eMPF Platform

Employer

■ eMPF Platform FAQ and Tutorial

Member

■ eMPF Platform FAQ and Tutorial

Handle MPF for Others

eMPF Assistant Portal (available as web portal only) and Tutorial

* The eMPF Platform is built and operated by the eMPF Platform Company Limited, a wholly owned subsidiary of the Mandatory Provident Fund Schemes Authority.

The eMPF Platform information above is for informational purpose and for reference only. For details, you may visit the relevant websites through the above links.

This web page has not been reviewed by the SFC.

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